Customer satisfaction is our number one goal
We are happy to inform you that we have successfully passed the audit and are now re-certified by the new ISO 9001:2015 standard.
ISO 9001:2015 is the most recognised and implemented quality management system standard in the world. ISO 9001:2015 specifies the requirements for a QMS that organisations can use to develop their own programs. Customer satisfaction is our number one goal, and therefore we strive for quality into every part of our organisation.
Each element of a quality management system helps achieve the overall goals of meeting our customers and the organisation’s requirements.
- Improving processes
- Reducing waste
- Lowering costs
- Facilitating and identifying training opportunities
- Engaging staff
- Setting organisation-wide direction
With DIN ISO 9001:2015, the focus is on qualitative elements such as e.g. quality management, the monitoring of testing instruments and measuring equipment, the documentation of all relevant processes, or the regulation of knowledge and risk management.
This way, even existing processes that already function well can be optimised and perfected to an even higher degree.
In daily cooperation with other companies, also with the decision-making process of both our and your customers – the certifications help as orientation aids and provide the foundation for taking a qualified decision.